Learning Strategy Design for Turnaround Business

The situation

A major US manufacturing business infused with $1B in new investment funding had begun to re-tool itself to compete in a rapidly evolving global economy.  The investment led to a vast change process that involved repatriating processes, technology and jobs that were offshored more than a decade ago.

The CEO and CHRO engaged us to develop an integrated learning strategy that supported the revitalization of their workforce capabilities and transformation of the business.

What we did

Through a structured interview process, we engaged with each member of the Executive Team to understand their functional strategies and their learning and change requirements.  We developed insights into current capabilities and resource allocation for learning and development in the business.  Designing and facilitating a series of employee focus groups, we gathered data about employee’s perceptions of their learning and development opportunities, the relevance of learning to individual and team performance and their overall satisfaction with the company.

We completed an in-depth analysis of the data and presented our findings and recommendations to the CEO.

The impact

Our insights provided a clear roadmap and timeline for improving: the alignment of training and development with  the business priorities, learning process efficiency, learning infrastructure and technology and strengthening the integration with other talent management disciplines like staffing, and performance management.

With our recommendations the company was poised to execute actions to re-build its training and development capability to realize their growth agenda.